How to ask for a limit increase?

Table of contents

1. Function buttons over the card

2. How to ask for new limit?

3. How can admin accept a new limit?

4. Notifications

Each card assigned to you in the Sparados system will have a spending limit. Depending on the needs of your company, this limit may be higher, lower, or applied only for specific purposes. If you need more funds for business expenses, you can request an increase. Here's how you can do it:

Log in to your account on the Sparados mobile app or on the web app at customer.sparados.com

What do buttons over the card mean?

Web application:

In the top-right corner of your card, you will see three functional buttons that you can use at any time:

• 'Eye' - Allows you to view all the details of your card after entering your PIN code.

• 'Card' - Allows you to change the PIN for your card. The PIN is needed for withdrawing funds from an ATM.

• 'Dollar' - Used to request additional funds or extend the validity of your card, which is what we’ll focus on here.

Mobile application:The same functionalities are available in the mobile app after logging in and selecting the relevant card.

The visibility of the "Card" and "Dollar" buttons depends on your employer. The administrator can manage access to ATM withdrawal functions and requests for increasing the limit.

When you click the button to change the limit, a screen for changing the limit will appear:

How to ask for a new limit?

In the "New Limit" field, you can enter the amount of the new card limit you are requesting. Keep in mind that this limit will be reduced by the expenses already made – you are requesting an increase in the total limit you had at the beginning. "End of rental" is the date when the card's loan ends (the card will expire after this date), and you can also request an extension for this.

Your administrator will be notified of the request to change the limit, which will be sent to the administrator’s email address and displayed in the corporate panel.

How can admin accept new limit?

Administrator's approval of the limit change:

View of the limit change request on the administrator's main panel page:

Details of the limit change request sent by the employee:

Details of the limit change request sent by the administrator:

At the top-left, one of two icons will appear: phone or monitor, indicating whether the request was sent by the employee or administrator.

Notifications:

Email message example:

Your employee will receive one of two notifications, depending on the decision made:

Accepted:

Rejected:

To know how do the limits work read the tutorial:

https://www.sparados.com/post/jak-dzia%C5%82aj%C4%85-limity-kartowe